We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Infinit Love (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://infinitlove.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in the photo will respond to the description, you can use not only as a border but also as a book, the lion rushes loudly, the elephant vibrates, banana and panda on the elastic band, all images are double-sided, artificial fabric without smell. The goods got in a month. Thank you very satisfied.
26 Nov 2019 05:48
The edge is going to a wonderful book. Rustle, rattles ring, squeak. Order satisfied
24 Nov 2019 09:01
Good toy. Thank you.
10 Nov 2019 12:42
Thank you very nice I get to Antofagasta Chile
31 Oct 2019 10:15
Books are just super, such beautiful so bright, the child really like, thank you to the store, I highly recommend
9 Sep 2019 14:31
27 Aug 2019 12:12
Very cute. Good quality
16 Aug 2019 01:27
Very good quality, fast shipping thank You :)
1 Aug 2019 00:26
Very small edge, and the price is as for large
31 Jul 2019 04:41
Very cute the perfect product for baby learning
25 Jul 2019 19:26
Very fast. Less than 10 days. very good product
12 Jul 2019 03:32
Immediately i want to thank the store, for such a quality, beautiful edge, the child really liked. It can be hung on the crib, can be folded neatly like a book (there is velcro) Pictures are very bright from 2 sides different drawings) A lion cub, where the elephant is a funny toy hanging, you pull it for it and it buzzes, the monkey squeaks (at the bottom of the bananas is a rodent), tiger grimit, panda squeaks and there is a mirror on it. In general, take, will not regret, made very high quality! The child will be interesting))
10 Jul 2019 02:57
The sides of excellent quality, odorless, the quality is not inferior to tiny love toys. Always took only the firm tiny love and could not think that these toys are such quality, even leaves such as the mat tiny love. After washing, everything rustle and squeaks. Definitely recommend. I ordered other toys from this store, all toys are incredibly high quality. The track ordered a tracking, but the delivery was long about a month. The seller very badly eats toys, just put everything in a plastic envelope and it came torn, for toys it is not permissible. Therefore, i recommend toys, and the seller think themselves. Let it work on packaging!!!!